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jzike
Registered: 02/23/09
Posts: 3

    02/23/09 at 01:41 PM
  Reply with quote#1

I thought you might be interested in some feedback we have gotten from regular spa guests recently.  We have asked spa clients “What should all Spas do to enhance your experience?” Here is a link to the top 50 comments from regular spa-goers across the country: http://www.box.net/shared/ho5gpbzoxs.

 

Most customers leave without letting us know what they especially liked or didn’t like about their experience.  We help spas by measuring every aspect of the guest experience. 
 
Jessica Zike
jzike@coylehospitality.com
Coyle Hospitalty Group
http://www.coylehospitality.com
runawayspa
Registered: 05/11/09
Posts: 1

    05/11/09 at 09:17 AM
  Reply with quote#2

Wow that's a really useful document. Thanks so much for sharing!

Samantha,
Asia Spa Guide
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